UCS Policies & Procedures

PRICING
Prices are subject to change at any time prior to filling your order. UCS will notify you of any price changes in your order. All such price changes are subject to your approval.
All prices quoted are in U.S. dollars.
GSA ORDERS - All UCS items are covered by GSA contracts. For information regarding current GSA contract numbers and ordering information, please contact UCS directly.
INTERNATIONAL ORDERS - All international sales are coordinated by UCS Inc., at the corporate headquarters in Lincolnton, North Carolina. For complete information regarding pricing and availability within a specific country, please contact UCS directly. CIF pricing and pro forma invoices are available upon request. Payment terms are letter of credit or wire transfer.
SCHOOL BOARD & GOVERNMENTAL AGENCY ORDERS - All orders from school boards or from city, state, or federal agencies must be accompanies with a Purchase Order (P.O.) from the appropriate agency. Terms will be on a net 30-day basis after shipment of goods.

DAMAGED SHIPMENTS - In the unlikely event that merchandise may be damaged in transit, UCS will assist you in all claims with the carrier as long as the following procedure is strictly followed:Make certain to sign — and have the delivery driver sign — the annotated delivery receipt.

Check the shipment upon delivery, and note any damage or shortage on the delivery receipt.
Notify UCS within 24 hours after the shipment is received (or we may be unable to assist in the replacement of the damaged goods).
Call the delivery carrier immediately to have a representative visit your site and file a damage report. Also, follow up your request in writing.
Be sure to keep the shipping cartons, wrapping, packing materials, and merchandise intact for the carrier inspection until the claim is concluded.
If the shipment was delivered by UPS, claims can only be filed by UCS. Please forward a copy of the inspection report, together with particulars of the order (including damaged items) directly to UCS.
Safe foam equipment is shipped vacuum packed. These shipments are Red Tagged and must be opened immediately in an open area.

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